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Frequently Asked Questions

What is a translation service?

How much does translation cost per word/page?

What languages do you support?

How long will it take to translate my document?

Can You Handle Specialised Topics Like Medical or Legal Translations?

The Difference Between Translation and Interpretation

How do you ensure the quality of translations?

Do you use machine translation or human translators?

Are Your Translators Certified?

Can I Request a Sample Translation?

How do you handle confidential documents?

What formats do you accept for source documents?

Can You Provide Notarised Translations?

Do We Offer Proofreading Services?

How do you handle cultural nuances in translations?

What is the difference between a native speaker and a certified translator?

Can I Get a Discount for Large Volume Translations?

How we Handle Revisions and Quality Disputes in Translations

Do you offer localisation services?

Can you translate audio or video content?

What's the Difference Between Localisation and Translation?

How do I know my translation will be accurate?

Can I provide feedback on the translation?

What industries do you specialise in?

Can You Handle Rush Jobs or Expedited Translations?

What Payment Methods Do We Accept?

Do you offer transcription services?

What's your policy on refunds or cancellations?

How Do We Handle Technical Terms and Jargon?

Can I Choose the Specific Translator for My Project?

What tools or software do your translators use?

Do you offer subtitling services?

How are Translation Rates Determined?

Can I Get a Quote Before Committing to a Project?

What certifications or associations are you affiliated with?

Do you offer website translation services?

How do you ensure consistency in large projects?

Do You Have Experience with E-Commerce Translations?

Can you provide references or client testimonials?

How do you handle changes or updates to a document after translation?

Do you provide desktop publishing or formatting services?

How is the Confidentiality of My Project Ensured?

Do you have a minimum charge for translation services?

Can you handle multiple language translations simultaneously?

Do you offer voice-over translation services?

How do you address potential cultural sensitivities in translations?

Can I provide a glossary or style guide for the translation?

What happens if I'm not satisfied with the translation

Do You Offer Post-Translation Support?

How do you stay updated with evolving language trends and terminologies?