Understanding and respecting the confidentiality of our clients' documents is important. From the moment we receive your documents to the final delivery of translations, every step is carried out with meticulous attention to safeguarding your information.
First and foremost, every member of our team, from translators to administrative staff, signs a stringent confidentiality agreement. This ensures that the information within your documents is never disclosed, shared, or used for any other purpose than translation.
Additionally, we employ state-of-the-art digital security measures. This includes secure data storage solutions, encrypted file transfers, and regular system audits to ensure that the technological aspect of confidentiality is always upheld.
To further guarantee the safe handling of your documents, we've established rigorous protocols for both electronic and physical files. All physical copies are stored securely and are accessible only by authorised personnel. Once the translation process is completed, we can either return the originals to you or securely dispose of them, based on your preference.
We are always open to implementing any additional confidentiality measures or protocols you might prefer. Our primary goal is to provide you with peace of mind, knowing that your confidential documents are in safe and trustworthy hands.