At Translationz, your trust is our highest priority!
We understand the sensitivity and importance of your documents, and we are committed to ensuring that your confidential information remains just that – confidential.
Here's how we ensure the utmost confidentiality for every project:
Strict Non-Disclosure Agreements (NDAs):
Every team member, including translators, editors, and project managers, signs an NDA before working with us. This legally binding document ensures they are committed to maintaining the confidentiality of all client information.
Secure Data Transfers:
Whether you're sending us your documents or receiving the finished translations, all data transfers are encrypted using the latest security protocols. This prevents any unauthorised access during transmission.
Only the team members directly involved in your project have access to your documents. This ensures that your information is only viewed by those necessary to the translation process.
Our team undergoes regular training on data protection and confidentiality best practices. This ensures that everyone is up-to-date with the latest techniques and understands the importance of data privacy.
Secure Storage and Deletion:
After the completion of a project, we securely store your documents for a limited period, after which they are permanently deleted from our servers. If you have specific retention or deletion requirements, please let us know, and we will gladly accommodate.
Physical Security Measures:
Our offices and data centers are equipped with state-of-the-art security systems, ensuring that your physical documents and electronic data are safe from unauthorised access.
If we work with third-party service providers or platforms, we ensure they adhere to the same high standards of data protection and confidentiality as we do.
If you have any questions or concerns regarding the confidentiality of your project, our customer support team is here to help. We believe in transparent communication and are always available to address any queries you might have.